Join our team!

Primary Functions

This position will be an expert on the services we provide and play a crucial part in maximizing our insurance reimbursements. In this position, your responsibilities will cover a variety of tasks requiring data analysis, in-depth evaluation, and sound judgment. Your daily duties will include identifying new insurance billing opportunities, researching codes, creating, and submitting claims, researching, and appealing denied claims, and recording payments.

To succeed in this role, you must possess in-depth knowledge of KIDS Center and all the services we provide, billing software and medical insurance policies, as well as have a strong attention to detail. The ideal candidate must also be able to demonstrate excellent written and verbal communication skills, as communicating with KIDS Center Team mates and various insurance companies will form a large part of the job.

Position Responsibilities

• Serve as the primary staff member to process all insurance billing claims with private and Medicaid carriers, Crimes Victims Compensation claims, DHS claims, and court restitution claims.

• Maintain patient billing records and diagnosis codes, submit, and reconcile claims payments.

• Ensure the accuracy and currency of all patient medical information.

• Review patient bills for accuracy and request any missing information.

• Process all medical and therapy billing claims with private and Medicaid carriers, Crime Victims Compensation claims, DHS claims and court restitution claims.

• Maintain patient billing records and diagnosis codes, submit, and reconcile claims payments and dispute as appropriate.

• Monitor and record payments.

• Communicate with insurance carriers when claims are declined, and problems solve any issues related to billing for medical evaluations. Includes educating staff and evolving processes as necessary to maximize insurance reimbursements.

• Research and understand future billing opportunities and reimbursement opportunities based on KIDS Center’s services and insurance contracts.

• Investigate and appeal denied claims.

• Maintain billing software by creating and maintaining codes, updating rate changes, troubleshooting workflows, entering reimbursement data, running accounts receivable (collection reports), and working with the Finance Director to reconcile monthly data with KIDS Center’s financial software.

• Ensure appropriate Medical Billing process documentation is up to date, complete, and updated, as necessary. This includes identifying process improvements, appropriate timelines, reporting content and frequency, collaborating with internal teams to execute and evolve processes and updating the processes as appropriate, ensuring alignment with industry best practices.

• Main point of contact for KIDS Center and provider credentialling, includes ensuring KIDS Center is appropriately credentialled, new providers are credentialled and current provider’s credentials are up to date.

• Participate in OCAS sponsored CAC Finance and Billing working group, including attending monthly phone calls, participating in email correspondence, and establishing relationships with other Oregon CAC billers.

Required Education and Experience

• Bachelor's degree in business, healthcare administration, accounting, or a relevant field.

• Equivalent combinations of education and experience will be considered.

• At least 2 years of experience in medical billing or a similar role.

• Proficient in billing software and electronic medical records.

• Strong multitasking and time management abilities.

• Excellent written and verbal communication skills.

• Highly detail-oriented with strong follow-up capabilities.

• Exceptional organizational skills.

• Proven problem-solving abilities.

Preferred Education and Experience

• Associates degree or higher in Accounting, Business or equivalent.

• Non-profit account experience.

KIDS Center is an equal opportunity employer. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. A nationwide and state of Oregon criminal background check and a Department of Human Services Child Welfare background check are required for employment at KIDS Center.

Please submit a resume and cover letter to: rcesaretti@kidscenter.org. Rate of pay is $25-$28 DOE.

As the Director of HR & Administration, you’ll be the backbone of our internal operations. From leading employee recruitment and legal compliance to managing facilities and supporting executive leadership, you’ll ensure our organization runs smoothly and efficiently. This is a unique opportunity to make a meaningful impact while working alongside a compassionate and committed team.

Essential Functions: Human Resources

• Lead recruitment, onboarding, and employee lifecycle processes

• Oversee employee relations and lead organizational development initiatives

• Ensure compliance with Oregon and federal employment laws

• Administer benefits, training programs, and workers’ compensation

• Maintain employee records

• Partner with Executive Director on organizational development strategies, support for the Board of Directors and special projects

Essential Functions: Facilities Management

• Oversee building maintenance, IT coordination, and vendor relationships

• Manage office systems, equipment inventory, and facility projects

• Support HIPAA compliance and credentialing for clinical staff

Supervision

• Directly supervise the Front Office Coordinator

What It Takes to Succeed

• Exceptional organizational and multitasking skills

• Strong leadership, communication, and interpersonal abilities

• Sound judgment with confidential and sensitive information

• Ability to collaborate across departments and prioritize effectively

Education & Experience

• Bachelor’s degree required

• 3–5 years in HR administration and executive-level support

• Proficiency in Microsoft Office Suite

• Experience with compliance, reporting, and team coordination

Why Join Us?

At KIDS Center, we foster a culture of trust, empathy, and excellence. You’ll be part of a team that values integrity, equity, and impact—working together to lead our region’s response to child abuse. If you're ready to lead with heart and purpose, we’d love to meet you.

Ready to apply or learn more? Visit kidscenter.org/careers to explore this opportunity.

We are looking for someone excited about becoming a part of the work we do at KIDS Center. If you believe that’s you, please send a resume and cover letter explaining why KIDS Center would be a fit to info@kidscenter.org.

Salary range is: $85,000 – 100,000 annually depending on experience and qualifications.